July 30, 2002 - 2:58 PM
I'm getting more and more annoyed with the state of things at work. Especially today. So many stupid things occuring it just makes me want to get up and choke the shit out of all these assholes who so desperately need it.
Like today for instance.
I don't get this company's way of thinking at all, I really don't. We get told that the company will not allow salary reviews and/or the hiring of new staff, however today we get sent these expensive looking KEYRINGS. Keyrings. I couldn't believe it. What the hell are we to do with a silver keyring, off which is dangling a silver bull and bear. Apparently it's got something to do with how well we are doing in the stockmarkets.
Right. Sure. Whatever.
I think I might just melt it down and cap my teeth with it. It'd be far more useful that way.
Then, just to add a little icing to this rotten cake, a client oh so rudely hung up on me after exclaiming that she had better things to do than talk to me at the moment.
Right. Thanks again.
And THEN I had yet another client go off at me about how shitty our service apparently is and how unhappy she is with everything and how when she tries to do stuff, she doesn't get it as quickly as she needs and she is a PA for a very important pric - er, man and needs her results quickly.
Jesus, the only thing this woman needs is a good colon cleaning. What does PA really stand for these days? Pissy Attitude. What is a PA? A glorified secretary on a power trip. That's all you are, Miss Pissy PA - a secretary who's paid just more enough to make the rest of us jealous and "aspire" to your level. Just because you work for the boss does not mean that your shit don't stink like the rest of ours.
I said that to one woman late last year who was pissing me off. Or was it earlier this year? I can't remember. "You're just a glorified secretary, so get off your pedistal and when you're ready to be civil, please call back. Goodbye."
I shouldn't really be shocked by this, but there is a huge difference between our male clients and our female clients (usually the male clients said PPAs). While the girls seem to be on a bitch powertrip, the men are friendly, honest and sooooo not pushy.
Okay, there's a handful of rotten male clients as well, but they are way outnumbered by the females.
Case in point - take Mr Snafu Man (not his real name obviously) and Miss Frantic (not her real name either) for example.
A regular call between me and Snafu:
Me: Hi Snafu, what can I do you for?
Snafu: Hi Ren, I need a couple of title searches, do you reckon they could be done by the end of the day?
Me: I can't guarantee it, but I'll put an urgency note on them for you if you like.
Snafu: That's fine. If you can't get them to me by this arvo, can you get someone to ring me?
Me: *busily typing that down on the report "Ring client if not ready by 4PM"* Certainly, will do. Anything else I can do for you?
Snafu: No thanks, Ren. Look forward to hearing from you.
And that's where it ends. If the job doesn't get done, he doesn't care, he just wants to know whats going on. Cool, right? Entirely doable. Not hard at all.
Now, take Frantic as a perfect example of 95% of all our female clientel:
Frantic: Ren! I need this and this and that and this and some more of that and some of this NOW!
Me: *blinking* Right... I can't guarantee tha -
Frantic: I need it today, Ren.
Me: I understand, but I just have to say that I cannot guarantee that I could get it all for you today.
Frantic: Well, look, I work for Mr R Sole *(oh god, not him again)* as his PA. I'm very busy and can't do this all myself. That's what we pay you guys to do. You're supposed to do this stuff for us. So do it.
Me: *getting increasingly pissed off* I know that, Frantic, but as I said, due to the sheer number of things I have to chase up for you, I just cannot promise anything.
Frantic: Well, just remember, I need them today.
ARRRRGGHHH!
*sighs* The shit I put up with.
